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Atento in Mexico

Better experiences to add to your business’s competitive edge

We are the leader in the CRM/BPO market in Mexico where we initiated operations in 2001. We are also recognized as one of the most innovative companies in the country with the ability to deliver the best customer experience through innovative solutions, our integrated multichannel platform, and the investment in new technologies. We currently work with a considerable number of companies from different sectors primarily those in telecommunications, banking and financial services, healthcare, retail and public administration.  Atento is one of the largest employers and first employers in Mexico and it has been recognized systematically as one of the Best Workplaces by the Great Place to Work in the Mexico.

 

Our centers

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Roma Ciudad de México

Monterrey 100, Roma Nte., Cuauhtémoc, 06700 Ciudad de México, CDMX100, Roma Nte., 06700 Ciudad de México, CDMX.

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Centro Histórico

Doctor Valenzuela 18, Col. Doctores, Cuauhtémoc, 06720 CDMX.

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Toluca

Rafael Alducin 101, Reforma y Ferrocarriles Nacionales, 50090 Toluca de Lerdo, Méx.

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Dinamarca

Calle Dinamarca 51, Juárez, Cuauhtémoc, 06700 Ciudad de México, CDMX

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Azafrán

Azafrán 18 Col. Granjas México Del, Iztacalco, 08400 Ciudad de México

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Perinorte

Hacienda de Sierra Vieja 2, Hacienda del Parque, 54769 Cuautitlán Izcalli, Méx

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Sevilla

Av Chapultepec 408, Roma Nte., Cuauhtémoc, 06700 Ciudad de México, CDMX

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One Marina Park

Avenida Marina Nacional 60, Tacuba, Miguel Hidalgo, 11410 CDMX

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Metepec

Calle Vicente Guerrero 388, INFONAVIT San Francisco, 52140 Metepec, Méx.

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Aeropuerto

Aviación Civil 15, Santa Cruz Aviación, Venustiano Carranza, 15540 Ciudad de México, CDMX

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Tollocan

Rafael Alducin #101, Reforma y FFCC Nacionales, 50090 Toluca de Lerdo, Méx.

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Pachuca

Blvrd Felipe Angeles 1402, Santa Julia, Sta Julia, 42080 Pachuca de Soto, Hgo.

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Arboledas

Periférico Norte 3063, Col. San Andrés Atenco Tlalnepantla, 54040 Edo de Mex

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Monterrey

Calle Washington &, Centro, 64000 Monterrey, N.L

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Interplaza

Blvrd Luis Donaldo Colosio 212, Arboledas de San Javier, 42084 Pachuca de Soto, Hgo.

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Awards

Quality and efficiency attested by the market.

Amauta Awards

The winning cases ran in the following categories: Customer Services; and Loyalty and Relationship Program, both in the Telemarketing segment.

ESR Recognition

Given annually by the Mexican Philanthropic Center (Cemefi) and AliaRSE, distinguishes as a socially responsible organization committed to volunteer work.

2015 Great Place to Work®

One of  the Best Companies to Work For with more than 5,000 employees in Mexico. This was the 9th year we were recognized.

2013 National Company-Customer Relations and Contact Centers Excellence Awards

Hosted by the IMT (Mexican Tele-Service Institute) and recognize best management, operation, dissemination and social responsibility practices. We won five awards.

Atento in Mexico

Languages

Spanish, French and English

15

Centers

+9,600

Workstations

+19,200

Employees

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