CX grows via Facebook

The use of social media has grown over the past 5 months, driven by greater interest from companies to incorporate more digital channels into their strategies to engage with their consumers. According to a study executed by Atento, this new dynamic has positioned Facebook as the second preferred channel by consumers to interact with brands, […]

We launched Atento Next, our Startup Accelerator

In line with the objective of having innovation at the center of our business strategies, we have just launched our startup acceleration program, Atento Next, which will put our company close to the selected startups, to bring even more innovation to our customers.

AI leverages your business. Discover how!

Have you noticed that Artificial Intelligence (AI) has increasingly become part of our daily lives? We make use of it when we use GPS, when we chat with a company to ask for information or when we watch video content on streaming platforms and get recommendations on similar content.