Late Collections

Intelligence and innovation for your company’s collections area

Late collections process management based on three pillars: Intelligence, Activation and Conversion. Features integrated CRM, digital agents, chatbots and self-service portal, collecting all digital features on a single platform. Includes online dashboards that enable immediately adjusting operational strategies, leading to better results for the receivables portfolio.

Late Collections

Benefits

Better Performance

Due to use of analytics, contact enrichment and negotiator profile.

Receivables Management

Our platform can track results based on agreed future payments.

Transparency

Contact channels that friendly approaches to the consumer and ensure greater security and transparency.

Differential

24h Self service portal for negotiations and counter-offer analysis.

Use of Data Science to predict consumer behavior.

Monitoring of collection strategies in real time, achieving targeted results.

Key figures

Lower cost versus the traditional model

100 %

activation of the total debtor base

105 %

Goal exceeded effective