Atento in Brazil
Better experiences add a sharper competitive edge to your business.
Our centers
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Del Castilho
Avenida Dom Hélder Câmara, número 3203, Del Castilho, Rio de Janeiro, CEP 21050-454.
Madureira
Rua João Vicente, número 187 (entrada) / Rua Dona Clara, número 118 (CNPJ / Serviços), Madureira, Rio de Janeiro, CEP 21340-020 (Entrada) / 21310-030 (CNPJ).
São Cristóvão
Rua São Luiz Gonzaga, número 989, São Cristóvão, Rio de Janeiro, CEP 20910-063.
Teleporto
Avenida Presidente Vargas, número 3131, 6º, 7º e 18º andares, Cidade Nova, Rio de Janeiro, CEP 20210-030.
Nova São Paulo
Rua Professor Manoelito de Ornellas, número 303 - Térreo, 1º,2º,3º, 4º,5º e 8º andares - Chácara Santo Antônio, São Paulo, CEP 04719-040.
Nova São Paulo II
Avenida João Carlos da Silva Borges, número 1240, Vila Cruzeiro, São Paulo, CEP 04726-002.
Nova São Paulo III
Rua Paul Valéry, número 255, Chácara Santo Antônio, São Paulo, CEP 04719-050.
Oliveira Coutinho
Rua José de Oliveira Coutinho, número 73, Barra Funda, São Paulo, CEP 01144-020.
Ribeirão Preto
Rua Antônio Fernandes Figueroa, número 1400, Parque Industrial Lagoinha, Ribeirão Preto, CEP 14095-280.
República I
Entrada 1, Praça da República, número 295, 1º ao 10º andar | Entrada 2 - Rua Marques de Itu, número 52 – Centro, São Paulo, CEP 01223-001.
São Bernardo do Campo I
Rua Wallace Simonsen, número 13, Nova Petrópolis, São Bernardo do Campo, CEP 09771-210.
São Bento II
Largo São Bento, número 64 - 1º andar e sobreloja – Centro, São Paulo, CEP 01029-010.
São Caetano do Sul
Rua Serafim Constantino, número 100, Centro, São Caetano do Sul, CEP 09510-220.
São José dos Campos
Avenida Andrômeda, número 227, Jardim Satélite, São José dos Campos, CEP 12230-000.
Casa
Avenida Alfredo Egídio de Souza Aranha, número 100, Chácara Santo Antônio, CEP 04726-170.
Interfile Taboão
Avenida Paulo Ayres, número 40, Parque Pinheiros, Taboão da Serra, 06767-220.
Awards
Quality and efficiency attested by the market.
LATAM Awards
Atento Brazil won the South American Prize in the "Vehicles" category with the project: "Fiat innovates and develops an exclusive service for premium customers of Line Fiat: Central L' Único".
Top Employer
In 2020, it was the sixth consecutive time that Atento Brasil received this recognition. The distinction is offered to companies that have a high quality of working conditions and excellence in the talent development practices of their employees.
Great Place to Work®
In its 2015 edition, Atento was recognized once again as one of the Best Places to Work in Brazil.
Direct Marketing Association Award (ABEMD):
In 2014, ABEMD elected Atento in Brazil as the “Contact Center of the Year” and awarded four of the company’s Business Cases. The awarded Cases were related to Social Media management, Customer Service, Cross Selling Strategy and HR Strategy.
Contact Center Excellence Award (PECC)
Atento in Brazil received a prize in the 2014 edition of PECC with a Business Case about “HR Stretegy to receive and train new employees”.
National Teleservices Award (ABT)
This Award, the most important for the Teleservices’ market in Brazil, has recognized Atento with nine awards and two highlight prizes in 2014. The Business Cases awarded were related to Turnover Reduction, Customer Satisfaction, Social Media, Internal Communications Strategy, Collection, Back Office efficiency, Human Resources Strategy for new employees and Customer Service.
Banking Report Award
This award recognizes the best operations and services related to financial institutions. In 2014, Atento won one prize in this award.
Multichannel Award (by ClienteSA magazine):
This award recognizes the companies that make the best use of multichannel strategies. In 2014, Atento won three prizes in this award with Business Cases related to Customer Services, Cross Selling and Sales.
This award recognizes the companies that make the best use of multichannel strategies. In 2014, Atento won three prizes in this award with Business Cases related to Customer Services, Cross Selling and Sales.
Atento operations won 12 prizes in the 2014 edition of this Award, which recognizes the best customer service operations for Brazilian consumers.
Ouvidoria Brasil 2013 Award
Atento won second for 2013 “Ouvidoria Brasil” Award, with the Atento Employee Service Line. This edition evaluated more than 50 public and private employee service lines. The criteria for evaluating these employees’ oriented service lines centered on their innovation, performance, management, partnerships, integrity and social responsibility.
Atento in Brazil
Languages
Portuguese, English and Spanish
70
Number of physical and remote centers
+46,000
Number of workstations
+75,000
Number of employees
